Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to archive gmail messages by checking messages, it states no messages are selected

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by lazybones

more options

Since upgrading to Firefox 4.0 I am unable to use the check boxes in Gmail to select multiple messages. If I check a message then press the archive button Gmail states that no message was selected.

Since upgrading to Firefox 4.0 I am unable to use the check boxes in Gmail to select multiple messages. If I check a message then press the archive button Gmail states that no message was selected.

All Replies (1)

more options

The problem appears to be in the prefs.js file if you have the following lines: user_pref("capability.policy.default.HTMLAnchorElement.focus", "noAccess"); user_pref("capability.policy.default.HTMLInputElement.focus", "noAccess");

This are not defaults, I suspect this got set by an Ad-on and were not properly cleaned up.