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cannot load youtube and other streaming sites

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by misosiru

misosiru
misosiru
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After using CCleaner(now removed), I can no longer watch youtube via firefox. I can no longer read, delete or do anything in my hotmail account either. I DID get notification and did update for flashplayer today. I can no longer watch other video streaming sites on my bookmark, either. However, I have no problem via Explorer. I cannot log-in to my bank account either. Did I remove something I should not have?

After using CCleaner(now removed), I can no longer watch youtube via firefox. I can no longer read, delete or do anything in my hotmail account either. I DID get notification and did update for flashplayer today. I can no longer watch other video streaming sites on my bookmark, either. However, I have no problem via Explorer. I cannot log-in to my bank account either. Did I remove something I should not have?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
misosiru
misosiru Question owner
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I just did your first step--cache clearing. That did it. wow. Thank you.