when i open firefox, a window pops up saying i have either opened or closed another window in firefox even tho nothing else is opened... how can I get it to sto
When I open Firefox, a window pops up saying I have either opened or closed another window in Firefox even tho I haven't and nothing else is opened. I have to close that window to continue. How canI get it to stop?
All Replies (3)
Are you using the Default Theme? If not, switch to the Default Theme.
If it isn't a problem with a 3rd party Theme, try the Firefox SafeMode.
A troubleshooting mode, which disables most other Add-ons.
- You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
THANK YOU! I'll try that.
If that doesn't work then please attach a screenshot that shows that message.
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).