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When I click on an email, it will not load.

  • 1 reply
  • 2 have this problem
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  • Last reply by Vivek

sandybre
sandybre
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I log into my Firefox mail account. Some new emails are listed. When I click on any of them, they do not load.

I can open those emails by going directly to AOL, but I cannot open my emails in Firefox

I log into my Firefox mail account. Some new emails are listed. When I click on any of them, they do not load. I can open those emails by going directly to AOL, but I cannot open my emails in Firefox

All Replies (1)

Vivek
Vivek
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Hi,

Firefox by itself can only display the email web page like when the AOL email site is connected and opened inside Firefox. If an Extension is being used with Firefox, you can try to change it's Options or try to Remove and install it again in Tools (Alt + T) > Addons. To reinstall you can search by the extension's name on the top right search box or @ AMO.