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i did the update to 21 and now it keeps telling me to restart my computer.... over and over and over... firefox won't open AT ALL.

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  • Last reply by cor-el

cathyem50
cathyem50
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i also tried removing firefox from my programs so that i could download again, i still get the same pop-up window that says i need to restart my computer. i finally removed it through the run file, but now, when i download again from this website, i STILL get the same restart message. guess i'm stuck with chrome?

i also tried removing firefox from my programs so that i could download again, i still get the same pop-up window that says i need to restart my computer. i finally removed it through the run file, but now, when i download again from this website, i STILL get the same restart message. guess i'm stuck with chrome?

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cor-el
cor-el
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  • Top 10 Contributor
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If you need to reboot after updating then this usually means that files were in use and couldn't be updated.
A possible candidate is in such cases is security software.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

You can also try to login as Administrator or possibly run Firefox once as Administrator via the right-click context menu.