Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open Firefox browser, as well as my homepage opening, a new tab also opens at the same time how can I stop this please?

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by imagucci

more options

This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

Chosen solution

This seems to be going around (e.g., Firefox opens my homepage AND a new tab on start-up - unsolved).

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference when using the Home button or opening a new window (Ctrl+n)?

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

This seems to be going around (e.g., Firefox opens my homepage AND a new tab on start-up - unsolved).

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference when using the Home button or opening a new window (Ctrl+n)?

more options

I restarted Firefox in safe mode then reset it all and it has worked, thanks for the solution.