Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Folder missing...but still exists?

  • 7 amsoshi
  • 7 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga PHLXCISO

more options

I created a work folder. I have been able to add mails to it, and access it without any problem.

Now I can't find the folder...however, I can still add mails to the invisible folder.

I can see the path, where the folder should be. I can move mails into the folder - why can't I access the folder itself? How can I restore it?

I am using Postbox.

Thanks!

I created a work folder. I have been able to add mails to it, and access it without any problem. Now I can't find the folder...however, I can still add mails to the invisible folder. I can see the path, where the folder should be. I can move mails into the folder - why can't I access the folder itself? How can I restore it? I am using Postbox. Thanks!

All Replies (7)

more options

From the Menu Bar select View-Folders and make sure ALL is checked.

No menu bar? Press the alt key to make it appear.

Just noticed you said you are using Postbox. This is a Thunderbird forum so I doubt my answer will help. Maybe Postbox has a support forum.

An gyara daga user01229325

more options

Please finish your reply to the question about ow to find a "missing" folder. I have a folder which I created months ago, which still exists, to which my filter is currently directing messages, and where I can find (by searching) individual messages that have been directed there, but I CAN'T FIND THE FOLDER ITSELF!! So I can't go and look at all the messages there. The folder is not where I think I created it and where it logically would be. The VIEW folders ALL doesn't help; it still requires me to open every folder that has a sub-folder manually. I've done that, but it was tedious (I have a hundred or more deeply structured subfolders) and still can't find it. I was hoping that VIEW-FOLDERS-ALL would automatically open all folders and sub-folders. HELP!!

more options

I have the same problem. Select all doesn't do anything. I have important E-Mails in these folders and need to access them.

more options

Well, at least there are a couple of us.

more options

Did you see my post yesterday> I think I blundered into a solution.

more options

No, I can't find you post from yesterday (just this: "I have the same problem. Select all doesn't do anything. I have important E-Mails in these folders and need to access them.") Your post may have disappeared like those darn e-mail folders. If you've got a solution, please send as a reply to this...

more options

Your E-Mail address was cut off but here is my reply.

What I did was to use the MOVE TO function on an E-Mail in my INBOX. This then  displayed ALL of my folders including the missing ones. I then selected to move the E-Mail to one of the missing folders which worked. Then I did search of the Folders using the BODY option and a word that I knew was in the body of the E-Mail that I just moved into the missing Folder. When the search returned several E-Mails including the one I had just moved I DOUBLE CLICKED on it and all the missing Folders reappeared on the left and are still there today.