Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Changed email server password, can't change in Thunderbird

more options

I had to change my email password on the server, but I can't change it in Thunderbird. I went into options -> security -> passwords and deleted the old passwords. I also went into help-> troubleshooting information and deleted the password files there. I rebooted my computer a couple of times, but TB is not prompting me for a new password. When I click "get mail", the status bar says "Connecting to POP.rogers.broadband.com" for a second and then does nothing.

I had to change my email password on the server, but I can't change it in Thunderbird. I went into options -> security -> passwords and deleted the old passwords. I also went into help-> troubleshooting information and deleted the password files there. I rebooted my computer a couple of times, but TB is not prompting me for a new password. When I click "get mail", the status bar says "Connecting to POP.rogers.broadband.com" for a second and then does nothing.

All Replies (1)

more options

The Saved Password Editor add-on should help here, although it's strange it wouldn't ask for the password as you've deleted it.

Please consider making a donation to its author if it ends up helping you solve the problem.