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Firefox crashes

  • 2 amsoshi
  • 13 sa na da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga cor-el

johnhatto
johnhatto
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After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone 

Line is OK and router shows I have internet connection,

. What be the problem?

After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone Line is OK and router shows I have internet connection, . What be the problem?

Mafitar da aka zaɓa

You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

FredMcD
FredMcD
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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Zaɓi Mafita

You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"