Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Gmail mobile website does not load

  • 1 amsa
  • 5 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Kevin

Gr8B8M8
Gr8B8M8
more options

Devoted Firefox user here. Tried Firefox on my LG G2 running lollipop 5.0.2. When I visit Gmail it tells me I'm trying to load basic html website, and gives me the following alternatives: 1. Take me to the latest Gmail 2. I'd like to use HTML Gmail.

First alternative gets me stuck in a loop, refreshes the same screen every time I tap.

Not interested in the basic html version so I'm forced to use other internet browsers which are far less user friendly than Firefox.

I have tried to to enable/disable cookies, reset the app in phone settings etc. Even the phone itself had a fresh system reset.

Please make Gmail mobile website load properly!

Devoted Firefox user here. Tried Firefox on my LG G2 running lollipop 5.0.2. When I visit Gmail it tells me I'm trying to load basic html website, and gives me the following alternatives: 1. Take me to the latest Gmail 2. I'd like to use HTML Gmail. First alternative gets me stuck in a loop, refreshes the same screen every time I tap. Not interested in the basic html version so I'm forced to use other internet browsers which are far less user friendly than Firefox. I have tried to to enable/disable cookies, reset the app in phone settings etc. Even the phone itself had a fresh system reset. Please make Gmail mobile website load properly!

All Replies (1)

Kevin
Kevin
  • Moderator
more options

Mozilla has little control over the content of the website. Firefox is a robust standards compliant browser. Websites on mobile have a bad habit of assuming that all browsers are Chrome or Safari. In short the Gmail team would need to fix their website.