Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

both old/new my.yahoo.com have same address so home brings up old one which i don't want how do i get rid of the old one without losing the new one

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga cor-el

more options

I had a my.yahoo.com home page which I customized. I want the new one to be my home page but they both have the same address: my.yahoo.com and the old one always comes up as my home page, requiring that I login to get to my new one.. How do I get ride of the old one completely or have the new one come up every time, losing the old one but keeping the new one without losing my new one?

I had a my.yahoo.com home page which I customized. I want the new one to be my home page but they both have the same address: my.yahoo.com and the old one always comes up as my home page, requiring that I login to get to my new one.. How do I get ride of the old one completely or have the new one come up every time, losing the old one but keeping the new one without losing my new one?

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

more options

Those two pages must have a different URL or they must load additional data from the server via and XHR request and in such a case there is not much that you can do about this.

If it only works when you have logged in to the site then make sure that you have an allow cookie exception and keep those cookies.

A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.
  • Clearing Cookies will remove all selected cookies including cookies with an allow exception that you want to keep.