We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I get the "Well, this is embarrassing" screen and can't get past it. I can't bring forth Word or any other application. I can't do a thing!

  • 1 amsa
  • 3 sa na da wannan matsala
  • 19 views
  • Amsa ta ƙarshe daga FredMcD

more options

I've tried turning off my desktop Mac at the power button, and when it comes back on, I get the "Well this is embarrassing" page. I cannot do anything after this! I'm completely stuck. My cursor moves around, but nothing is clickable. I can't bring forward Word or any other applications.

I've tried turning off my desktop Mac at the power button, and when it comes back on, I get the "Well this is embarrassing" page. I cannot do anything after this! I'm completely stuck. My cursor moves around, but nothing is clickable. I can't bring forward Word or any other applications.

All Replies (1)

more options

It sounds like the computer itself is locked. In most cases, hold down the power button to force the computer to quit.