We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I tried to start Firfox, it told me it was going to update, but it didn't, now my icons are useless. I have no Firefox. What should I do? Where are my bookmarks

  • 1 amsa
  • 1 yana da wannan matsala
  • 21 views
  • Amsa ta ƙarshe daga FredMcD

more options

i' tried to attach a file I found in a directory called "mozilla Maintainence Service, subdir Logs, filename maintenance service, with todays date, but it didn't work so I will paste contents below.

Also, I tried to download and install an older version of Firfox from a "stub" file already downloaded a couple of months ago, and it just got interrupted and died in the middle of the download. Also, I tried to download and install a new version of Firefox from the website and when I double click on the new files, nothing happens.

Disabled unneeded token privilege: SeAssignPrimaryTokenPrivilege. Disabled unneeded token privilege: SeAuditPrivilege. Disabled unneeded token privilege: SeBackupPrivilege. Disabled unneeded token privilege: SeCreateGlobalPrivilege. Disabled unneeded token privilege: SeCreatePagefilePrivilege. Disabled unneeded token privilege: SeCreatePermanentPrivilege. Disabled unneeded token privilege: SeCreateSymbolicLinkPrivilege. Could not disable token privilege value: SeCreateTokenPrivilege. (1300) Disabled unneeded token privilege: SeDebugPrivilege. Could not disable token privilege value: SeEnableDelegationPrivilege. (1300) Disabled unneeded token privilege: SeImpersonatePrivilege. Disabled unneeded token privilege: SeIncreaseBasePriorityPrivilege. Disabled unneeded token privilege: SeIncreaseQuotaPrivilege. Disabled unneeded token privilege: SeIncreaseWorkingSetPrivilege. Disabled unneeded token privilege: SeLoadDriverPrivilege. Disabled unneeded token privilege: SeLockMemoryPrivilege. Could not disable token privilege value: SeMachineAccountPrivilege. (1300) Disabled unneeded token privilege: SeManageVolumePrivilege. Disabled unneeded token privilege: SeProfileSingleProcessPrivilege. Could not disable token privilege value: SeRelabelPrivilege. (1300) Could not disable token privilege value: SeRemoteShutdownPrivilege. (1300) Disabled unneeded token privilege: SeRestorePrivilege. Disabled unneeded token privilege: SeSecurityPrivilege. Disabled unneeded token privilege: SeShutdownPrivilege. Could not disable token privilege value: SeSyncAgentPrivilege. (1300) Disabled unneeded token privilege: SeSystemEnvironmentPrivilege. Disabled unneeded token privilege: SeSystemProfilePrivilege. Disabled unneeded token privilege: SeSystemtimePrivilege. Disabled unneeded token privilege: SeTakeOwnershipPrivilege. Disabled unneeded token privilege: SeTcbPrivilege. Disabled unneeded token privilege: SeTimeZonePrivilege. Could not disable token privilege value: SeTrustedCredManAccessPrivilege. (1300) Disabled unneeded token privilege: SeUndockPrivilege. Could not disable token privilege value: SeUnsolicitedInputPrivilege. (1313) Executing service command software-update, ID: b06b8608-125e-4146-a633-aa7572224d3a Passed in path: 'C:\Program Files\Mozilla Firefox\updater.exe'; Using this path for updating: 'C:\Program Files\Mozilla Maintenance Service\update\updater.exe'. updater.exe was compared successfully to the installation directory updater.exe. The updater.exe application contains the Mozilla updater identity. The file "C:\Program Files\Mozilla Maintenance Service\update\updater.exe" is signed and the signature was verified. Starting update process as the service in session 0. Starting service with cmdline: "C:\Program Files\Mozilla Maintenance Service\update\updater.exe" "C:\Users\BARBER\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates\0" "C:\Program Files\Mozilla Firefox" "C:\Program Files\Mozilla Firefox\updated" 7276/replace "C:\Program Files\Mozilla Firefox" "C:\Program Files\Mozilla Firefox\firefox.exe" Process was started... waiting on result. Process finished with return code 1. updater.exe returned status: pending-service

      • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

i' tried to attach a file I found in a directory called "mozilla Maintainence Service, subdir Logs, filename maintenance service, with todays date, but it didn't work so I will paste contents below. Also, I tried to download and install an older version of Firfox from a "stub" file already downloaded a couple of months ago, and it just got interrupted and died in the middle of the download. Also, I tried to download and install a new version of Firefox from the website and when I double click on the new files, nothing happens. Disabled unneeded token privilege: SeAssignPrimaryTokenPrivilege. Disabled unneeded token privilege: SeAuditPrivilege. Disabled unneeded token privilege: SeBackupPrivilege. Disabled unneeded token privilege: SeCreateGlobalPrivilege. Disabled unneeded token privilege: SeCreatePagefilePrivilege. Disabled unneeded token privilege: SeCreatePermanentPrivilege. Disabled unneeded token privilege: SeCreateSymbolicLinkPrivilege. Could not disable token privilege value: SeCreateTokenPrivilege. (1300) Disabled unneeded token privilege: SeDebugPrivilege. Could not disable token privilege value: SeEnableDelegationPrivilege. (1300) Disabled unneeded token privilege: SeImpersonatePrivilege. Disabled unneeded token privilege: SeIncreaseBasePriorityPrivilege. Disabled unneeded token privilege: SeIncreaseQuotaPrivilege. Disabled unneeded token privilege: SeIncreaseWorkingSetPrivilege. Disabled unneeded token privilege: SeLoadDriverPrivilege. Disabled unneeded token privilege: SeLockMemoryPrivilege. Could not disable token privilege value: SeMachineAccountPrivilege. (1300) Disabled unneeded token privilege: SeManageVolumePrivilege. Disabled unneeded token privilege: SeProfileSingleProcessPrivilege. Could not disable token privilege value: SeRelabelPrivilege. (1300) Could not disable token privilege value: SeRemoteShutdownPrivilege. (1300) Disabled unneeded token privilege: SeRestorePrivilege. Disabled unneeded token privilege: SeSecurityPrivilege. Disabled unneeded token privilege: SeShutdownPrivilege. Could not disable token privilege value: SeSyncAgentPrivilege. (1300) Disabled unneeded token privilege: SeSystemEnvironmentPrivilege. Disabled unneeded token privilege: SeSystemProfilePrivilege. Disabled unneeded token privilege: SeSystemtimePrivilege. Disabled unneeded token privilege: SeTakeOwnershipPrivilege. Disabled unneeded token privilege: SeTcbPrivilege. Disabled unneeded token privilege: SeTimeZonePrivilege. Could not disable token privilege value: SeTrustedCredManAccessPrivilege. (1300) Disabled unneeded token privilege: SeUndockPrivilege. Could not disable token privilege value: SeUnsolicitedInputPrivilege. (1313) Executing service command software-update, ID: b06b8608-125e-4146-a633-aa7572224d3a Passed in path: 'C:\Program Files\Mozilla Firefox\updater.exe'; Using this path for updating: 'C:\Program Files\Mozilla Maintenance Service\update\updater.exe'. updater.exe was compared successfully to the installation directory updater.exe. The updater.exe application contains the Mozilla updater identity. The file "C:\Program Files\Mozilla Maintenance Service\update\updater.exe" is signed and the signature was verified. Starting update process as the service in session 0. Starting service with cmdline: "C:\Program Files\Mozilla Maintenance Service\update\updater.exe" "C:\Users\BARBER\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates\0" "C:\Program Files\Mozilla Firefox" "C:\Program Files\Mozilla Firefox\updated" 7276/replace "C:\Program Files\Mozilla Firefox" "C:\Program Files\Mozilla Firefox\firefox.exe" Process was started... waiting on result. Process finished with return code 1. updater.exe returned status: pending-service *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

An gyara daga bknyc

All Replies (1)

more options

Lets do a full re-install.

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.