Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

when i press open for the installer to show, nothing happens tried several time, no results

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga John99

fastmail
fastmail
more options

am trying to install Firefox to windows 7 64 bit-- I click to start, then the dialog box asks if want to open or save installer--I click open, nothing happens--have tried several times, same each time--then tried save, and again nothing happened--button will not depress --

am trying to install Firefox to windows 7 64 bit-- I click to start, then the dialog box asks if want to open or save installer--I click open, nothing happens--have tried several times, same each time--then tried save, and again nothing happened--button will not depress --

All Replies (2)

Fahim
Fahim
more options

Hi,

May be its browser problem. Try to download Firefox using different browser you have. Download and install again :)

https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)

John99
John99
more options

These are the full instructions for installing Firefox

Note the standard Firefox for Windows is a 32bit version. it is probably best to install that, at least initially.

There is a 64bit version for Windows now, but although we have had 64 bit for years on Linux & Mac s it is not yet mainstream in Windows, and is slightly more restricted than the standard 32 bit Firefox.

(It is possible to install & use both versions but let's not complicate matters right now)