Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why when I install an add-on it is only good for one day?

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

GRAFFL17
GRAFFL17
more options

On opening Mozilla I get the message: Another program on your computer would like to modify Firefox with the following add-on.

Aimersoft

Install add-ons only from authors from whom you trust. I click to allow this installation.

I click continue. The computer restarts. I am able to use the add on that day but not the next day unless I go thru the procedure again.

Is this the way it's supposed to work?

On opening Mozilla I get the message: Another program on your computer would like to modify Firefox with the following add-on. Aimersoft Install add-ons only from authors from whom you trust. I click to allow this installation. I click continue. The computer restarts. I am able to use the add on that day but not the next day unless I go thru the procedure again. Is this the way it's supposed to work?

All Replies (3)

Happy112
Happy112
more options

I had never heard of 'Aimersoft', but found this :

http://www.shouldiremoveit.com/aimersoft-149761-program.aspx

Separate issue:
Your Flash Player needs to be updated.
Note:  Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note:  Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict   -   install the plugin only,   not the ActiveX.
The latest Flash Player Version :   25.0.0.171
https://get.adobe.com/flashplayer/
Note:   Other software is offered in the download.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be related to this software:

You can check in "Windows Control Panel > Programs" for recently installed programs to see if Aimersoft software shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • click the Installed column to sort by this heading
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you want to install this extension, but you can't keep it then it is possible that there is a problem with files in the profile folder that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in ""3-bar" menu button or Tools -> Add-ons -> Extensions" then check if there is a compatibility update available.

  • click the cogwheel button (left of the Search bar) on the about:addons page to "Check for Updates"

If this didn't help then delete add-ons.json and possibly prefs.js in case there is a problem with preferences.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software. You can check for problems with preferences.