Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

VERY s l o w. Sometimes takes 1 1/2 minutes just to go from one email to another. Always says Mozilla not responding. Why???

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Shadow110

more options

Sometimes going from one email to another takes 1 1/2 minutes to load. Always says "Mozilla not responding." Sometime I just have to reboot to allow new downloads to be processed... however, no warning for that need is ever given. I end up doing it through frustration. Sometimes even that doesn't help. Why?

Sometimes going from one email to another takes 1 1/2 minutes to load. Always says "Mozilla not responding." Sometime I just have to reboot to allow new downloads to be processed... however, no warning for that need is ever given. I end up doing it through frustration. Sometimes even that doesn't help. Why?

All Replies (1)

more options

You may want to update your Video Card Drivers 8-4-2015 was last time. https://www.intel.com/content/www/us/en/support/products/80939/graphics-drivers.html Old drivers cause issues. Which I noticed a couple.

Note below is to check, there could be other issues involved here.

Check to : See if Multi-Processor Support is turned on. Multi-processor support feature may be disabled depending on your setup (it was for me) - you can check this by launching Firefox, then enter in "about:support" in the address bar; near the bottom, you should see a heading that says: "Multiprocess Windows", then look at the value next to it. If it says "0/1", then that means it's disabled. 0/2 and higher = on unless says it is off.

Then check the Task Manager and see how many instances of Firefox is running and what the memory numbers are like.

If need to can turn off multiprocessor : You can try to modify multi-process settings to see if this has effect. You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

set dom.ipc.processCount to 1 if it is currently set to a higher value (4) disable multi-process windows in Firefox

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

http://kb.mozillazine.org/about:config Also can reverse everything this tells you to enable it. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Please let us know if this solved your issue or if need further assistance.