Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

New printer gets a code 30, "printer not activated" driver installation is good

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga twinsmom

twinsmom
twinsmom
more options

I have uninstalled all software and support stuff for an HP printer and set up Epson Workforce 3720 successfully. Driver and preferences are successful. Print test is good. However, I am unable to print due to code 30 "printer not activated". All I can find online is that Firefox sometimes has Code 30 because of Epson incompatibility? Suggestion is to switch to Internet Explorer whenever I want to print. Is that really necessary and, if so, how to I do it. I really need to get some documents printed.

I have uninstalled all software and support stuff for an HP printer and set up Epson Workforce 3720 successfully. Driver and preferences are successful. Print test is good. However, I am unable to print due to code 30 "printer not activated". All I can find online is that Firefox sometimes has Code 30 because of Epson incompatibility? Suggestion is to switch to Internet Explorer whenever I want to print. Is that really necessary and, if so, how to I do it. I really need to get some documents printed.

Mafitar da aka zaɓa

And did you delete any HP folder or use a cleaner program like CCleaner to make sure all HP software printer was gone? I sounds like a printer software conflict is going. Before installing any new replacement printer it's best to make sure all previous printer software/driver are cleanout before loading a new printer. So at this point this is a Printer driver issue and not really related to FF Browser.

Karanta wannan amsa a matsayinta 👍 2

All Replies (3)

WestEnd
WestEnd
more options

Zaɓi Mafita

And did you delete any HP folder or use a cleaner program like CCleaner to make sure all HP software printer was gone? I sounds like a printer software conflict is going. Before installing any new replacement printer it's best to make sure all previous printer software/driver are cleanout before loading a new printer. So at this point this is a Printer driver issue and not really related to FF Browser.

the-edmeister
the-edmeister
  • Moderator
more options

In Firefox when you do (Ctrl + P) to activate printing is that Epson Workforce 3720 Printer selected in the Name box in "native Print dialog" ?

twinsmom
twinsmom Mai mallakar tambaya
more options

Thank you. Problem solved.