We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I try to print a web page, my documents library window pops up and says no file found.

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga kevinvalcourt

more options

I most often have to print information from a web site on a product or a procedure. I often get information from a site by email and when I try to print the page I get a new window that is my document library that lets me select what i have saved in My Documents and tells me no file selected . What setting do I have to change to get firefox to just print the page in front of me and not go looking in my library files?

I most often have to print information from a web site on a product or a procedure. I often get information from a site by email and when I try to print the page I get a new window that is my document library that lets me select what i have saved in My Documents and tells me no file selected . What setting do I have to change to get firefox to just print the page in front of me and not go looking in my library files?

Mafitar da aka zaɓa

Hi kevinvalcourt, the next time you call up the print dialog (e.g., Ctrl+p) can you make sure the box for "Print to file" is not checked? That's my best guess for why Firefox would show you a file browser at that moment.

A second possibility is that you are printing to a PDF or XPS printer driver, and those often need you to name a file before they can capture the printout.

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

more options

Without seeing what is showing up and what email provider your downloading from that is hard to know what is happening when you click on the document to print.

more options

Zaɓi Mafita

Hi kevinvalcourt, the next time you call up the print dialog (e.g., Ctrl+p) can you make sure the box for "Print to file" is not checked? That's my best guess for why Firefox would show you a file browser at that moment.

A second possibility is that you are printing to a PDF or XPS printer driver, and those often need you to name a file before they can capture the printout.

more options

Thanks to jscher2000, the system was choosing an xps. print driver instead. I working now.