Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Some websites do not appear first time - example https://www.bbc.co.uk/sport/formula1

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga MikeHuk

more options

It is very annoying that when you click on a website nothing happens and you have to click on it again to access the site. Seems to happen with BBC sites

It is very annoying that when you click on a website nothing happens and you have to click on it again to access the site. Seems to happen with BBC sites

All Replies (4)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Tried suggestions but problem remains

more options

Is it just the one website, or are there others also?

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any settings.

more options

No it didn't work, I think this problem may be related to a problem in a previous build of Firefox which resulted in a "Network Protocol Error" when trying to access these sites