We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why does group emails in the inbox

more options

Why does it group certain emails together rather than show them separately ?

Why does it group certain emails together rather than show them separately ?

Mafitar da aka zaɓa

Sounds like you are talking about a threaded view. This groups together all emails that are a reply to the original emails. So it is showing them as an ongoing conversation group of emails. It means you have the 'Threaded' option selected.

Select the folder name. 'Menu icon' > 'View' > 'Sort by' select 'Date' Select 'Descending' Select 'Unthreaded'

This will remove the 'threaded' option from that folder and show each email independently based on 'Date' with newest at the top.

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

more options

Zaɓi Mafita

Sounds like you are talking about a threaded view. This groups together all emails that are a reply to the original emails. So it is showing them as an ongoing conversation group of emails. It means you have the 'Threaded' option selected.

Select the folder name. 'Menu icon' > 'View' > 'Sort by' select 'Date' Select 'Descending' Select 'Unthreaded'

This will remove the 'threaded' option from that folder and show each email independently based on 'Date' with newest at the top.

more options

Fantastic many thanks for your help