Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Mixed DPI displays cause Firefox to open off screen

  • 8 amsoshi
  • 1 yana da wannan matsala
  • 21 views
  • Amsa ta ƙarshe daga Michael

more options

I'm running Firefox 67.0.4 on Windows 10, and I have two monitors. One is set to HiDPI, the other is standard DPI. I've figured out that if I close Firefox and its last window is on the standard DPI display, the next time I open it it will straddle the two displays at a large scale. If I close the last window on my HiDPI display, it reopens normally on that display.

I've tried deleting the xulstore.json file but this doesn't fix this issue.

I'm running Firefox 67.0.4 on Windows 10, and I have two monitors. One is set to HiDPI, the other is standard DPI. I've figured out that if I close Firefox and its last window is on the standard DPI display, the next time I open it it will straddle the two displays at a large scale. If I close the last window on my HiDPI display, it reopens normally on that display. I've tried deleting the xulstore.json file but this doesn't fix this issue.

Mafitar da aka zaɓa

All Replies (8)

more options

Here's an example of a window I closed on the low DPI display, and then where Firefox appears on next launch.

more options

And one more discovery: if the window on the low DPI display is small enough, it will appear in the same spot on next launch. E.g.:

more options

This might be a problem with hardware acceleration.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

more options

That doesn't seem to have made a difference unfortunately.

more options

Zaɓi Mafita

It's probably a known issue, see https://bugzilla.mozilla.org/show_bug.cgi?id=1261441

more options

I think you're right.

more options

Note that the bug seems to be about 32-bit Firefox.

Did you close and rstart Firefox after modifying hardware acceleration?

Does resizing the Firefox window or using the system menu (Alt+space) work?

more options

Yes, I did close and restart Firefox after disabling hardware acceleration.

I can successfully resize the window after it launches partially offscreen, and like the bug report linked above notes, if I resize the window onto the second screen it snaps to a smaller size with the menubar visible. The issue is just with where the window appears on launch.