We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Had to change password, now can't connect to Thunderbird e-mail

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga sfhowes

Steven Kotula
Steven Kotula
more options

Someone hacked into my e-mail. My internet provider suggested I chnage my password. i did. now i can't login to my Thunderbird e-mail account.

Someone hacked into my e-mail. My internet provider suggested I chnage my password. i did. now i can't login to my Thunderbird e-mail account.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Delete the old passwords in Options/Security/Passwords/Saved Passwords, restart TB, enter the new password when prompted. If this is an AT&T or Yahoo account, extra steps may be necessary.