We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't open attachments

  • 3 amsoshi
  • 3 sa na da wannan matsala
  • 38 views
  • Amsa ta ƙarshe daga jonzn4SUSE

more options

Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

Hey guys, after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly: "You have chosen to open: xyz.pptx '''''which is: XLSX file''''' from: LN" Any idea how to resolve? Thx

Mafitar da aka zaɓa

Fixed by deleting handlers.json file in the end.

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

more options

Screenshot of the issue please.

more options

Zaɓi Mafita

Fixed by deleting handlers.json file in the end.

more options

Good to hear, but Lotus Notes... WOW It's been a long time since I heard that name.  ;-))