Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

HTML signature converts to plain text when replying.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga david

more options

I have an HTML signature that seems to work nicely when I compose a new email, but when I reply back to somebody who has replied to said email, my signature sometimes falls back into plain text mode, looking like a complete jumble. I get around this problem by copying the original signature and just pasting it in my reply.

A few key notes; - Account setting is set to use HTML as default, and it does. - The reply I get back still retains and displays the original HTML signature. - When I hit reply, that first HTML signature is still there, but the new signature is in plain text.

So to summarise; It's not processing HTML above the reply line, only below it.

Is there a way to absolutely force the composer to use HTML all the time everytime?

I have an HTML signature that seems to work nicely when I compose a new email, but when I reply back to somebody who has replied to said email, my signature sometimes falls back into plain text mode, looking like a complete jumble. I get around this problem by copying the original signature and just pasting it in my reply. A few key notes; - Account setting is set to use HTML as default, and it does. - The reply I get back still retains and displays the original HTML signature. - When I hit reply, that first HTML signature is still there, but the new signature is in plain text. So to summarise; It's not processing HTML above the reply line, only below it. Is there a way to absolutely force the composer to use HTML all the time everytime?

All Replies (1)

more options

Do check the 'send options' in tools>preferences>composition. Also, is your HTML sig below the -- line? Posting a screenshot of the HTML in compose window may generate ideas, as I'm having difficulty visualizing what you're saying.