Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My Firefox Account Has Been Interfered With

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Terry

nataala
nataala
more options

When I logged on today, I realized that my Firefox homepage was not displayed. Only three Firefox webpages were displayed.

Furthermore, when I did open a new page, it was not my homepage. All of my homepage icons have been replaced with many others; Reddit, Wikipedia and such. None of mine were displayed.

When I opened GMail, my Inbox font size had been changed.

Does this mean that I have been hacked?

When I logged on today, I realized that my Firefox homepage was not displayed. Only three Firefox webpages were displayed. Furthermore, when I did open a new page, it was not my homepage. All of my homepage icons have been replaced with many others; Reddit, Wikipedia and such. None of mine were displayed. When I opened GMail, my Inbox font size had been changed. Does this mean that I have been hacked?

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I do not think you have been hacked, but I do think that this support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#:~:text=If%20Firefox%20starts%20up%20without,for%20each%20installation%20of%20Firefox.

Terry
Terry
more options

This article may help. It may not since you are getting links to several websites.

https://support.mozilla.org/en-US/kb/wrong-home-page-opens-when-i-start-firefox-how-fix

Otherwise, these may help.

https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab