Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Access to online banking

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga zeroknight

more options

I am using MS Windows 11 (latest update installed) and Mozilla FIrefox browser (latest update installed). Recently, I have been experiencing issues signing in to my Truist online banking service. While speaking with my bank's customer service representative I was informed that over the last several days they have received many calls from customers with the same issue and these customers were Firefox users. What is Mozilla Firefox doing to address the issues. Signing in not functioning properly. Loading of account info not functioning (Slow to no-load). I've tried accessing the same online banking account with MS Edge and it seems to function fine.

I am using MS Windows 11 (latest update installed) and Mozilla FIrefox browser (latest update installed). Recently, I have been experiencing issues signing in to my Truist online banking service. While speaking with my bank's customer service representative I was informed that over the last several days they have received many calls from customers with the same issue and these customers were Firefox users. What is Mozilla Firefox doing to address the issues. Signing in not functioning properly. Loading of account info not functioning (Slow to no-load). I've tried accessing the same online banking account with MS Edge and it seems to function fine.

All Replies (2)

more options

Please report the issue here: https://webcompat.com/issues/new

more options

Try "Clear cookies and site data" from the padlock icon in the address bar.

Does it still happen in Troubleshoot Mode?