Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird for Windows (Supernova) takes minutes to exit

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga AJ Weber

AJ Weber
AJ Weber
more options

Since (auto) upgrading to "supernova" versions - currently running 115.4.2, Win 64bit - Thunderbird takes 2-3 minutes to exit. This did not happen with the same configured accounts prior to supernova versions.

I did see another user's post about something similar, but he/she said updating fixed the issue with no other debugging information. I have been updating as new, stable builds are released, but this issue has not gone away.

Is there some troubleshooting steps/logging I can enable to see what the root cause is?

Thanks, AJ

Since (auto) upgrading to "supernova" versions - currently running 115.4.2, Win 64bit - Thunderbird takes 2-3 minutes to exit. This did not happen with the same configured accounts prior to supernova versions. I did see another user's post about something similar, but he/she said updating fixed the issue with no other debugging information. I have been updating as new, stable builds are released, but this issue has not gone away. Is there some troubleshooting steps/logging I can enable to see what the root cause is? Thanks, AJ

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If it takes that long to exit AND does not crash, then check your server settings for

  • Clean up Inbox on exit
  • Empty trash on exit
AJ Weber
AJ Weber Mai mallakar tambaya
more options

Both were checked (enabled).

Unchecking Expunge Inbox "fixes" the issue. Great troubleshooting idea, thanks, but that's not a really good solution. 1) I think I want the inbox expunged on exit. 2) This setting has been present/enabled for many years and many versions of Thunderbird and the extreme delay only started a month or two ago -- as I said in my OP.

What changed in the expunge-on-exit code?