Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My laptop died. I have a new one now. I had to download firefox. There are no bookmarks. Have I lost my bookmarks forever?

annelledunn
annelledunn
more options

While my husband was in the hospital, my laptop died. A friend was able to retrieve the information on it. However, the new laptop that I have did not have firefox. I had to download it and run it. My bookmarks from my old laptop are not in this version. Does that mean I will not have the bookmarks?

While my husband was in the hospital, my laptop died. A friend was able to retrieve the information on it. However, the new laptop that I have did not have firefox. I had to download it and run it. My bookmarks from my old laptop are not in this version. Does that mean I will not have the bookmarks?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Was your friend able to recover the correct information?
What types of data or files names did that friend save for you?

http://support.mozilla.com/en-US/kb/Backing+up+your+information

https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile