Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

after using firefox a program of Firefox, named fx_cacher.exe, keeps my CPU working for 90-98 %. is this a virus or what

  • 3 amsoshi
  • 5 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga hoarmouth

more options

after using firefox a program of Firefox, named fx_cacher.exe, keeps my CPU working for 90 - 98 %

Is that a Virus or what happens

I don't like it at all

after using firefox a program of Firefox, named fx_cacher.exe, keeps my CPU working for 90 - 98 % Is that a Virus or what happens I don't like it at all

All Replies (3)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons

2) Block reported attack sites

3) Block reported web forgeries

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

more options

doesnt work for me....

more options

This process seems to be related to a hardware proxy server, and may be something your Internet service provider uses or may be a feature of your router. You'll need to find the extension that is responsible and disable it, find the program that installed it in Control Panel>Programs and Features, or find the service running in Windows Services (WindowsKey+R, type services.exe, hit Enter). In the search bar at the bottom of your Windows start menu, search for EDGE-FX to find the associated program that may contain relevant settings to disable the proxy. If you installed software provided by your ISP, it is probably the culprit.