Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Get a blank page whenever I type in a new web address

  • 1 amsa
  • 1 yana da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga cor-el

more options

Since I upgraded Firefox, the browser gave me a blank page every time I typed in a new web address in the address bar. It had no problem in loading the webpage when I clicked a web address from my store bookmarks. I had to revert back to an earlier version 3.6.20.

Since I upgraded Firefox, the browser gave me a blank page every time I typed in a new web address in the address bar. It had no problem in loading the webpage when I clicked a web address from my store bookmarks. I had to revert back to an earlier version 3.6.20.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.