Why won't Mozilla Firefox install a plug-in?
Hey there.
I have been trying to install a certain plug-in for Firefox, so I can watch a video which is featured on a website. It's called the DivX Web Player plug-in.
Each time I click on the play button, the video screen changes to grey with text that says: A plug-in is needed to display this content. Install plugin...
I have clicked on the installation link and have run through the installation steps several times now. Each time I restart Firefox and return to the website, the same message is displayed. I have also made sure that my Firefox is up-to-date; version 9.0.1. I'm running Firefox on Windows 7.
If anyone has any solutions that I can try, that would be appreciated. Also, I have searched through the help topics, but have found nothing of use.
All Replies (2)
Have you tried restarting Windows or restarting your PC?
Also,
After restarting Firefox, please check if the plugin download and installation was successful, by going to Tools (Alt + T) > Add-ons > Plugins (on the left).
An gyara