Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My firefox screen is entirely blank.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

FraserMcSkimm
FraserMcSkimm
more options

I have new PC, downloaded Firefox and it worked for a time. Installed some updates (?) and now I only get a blank screen. Iknwo the internet works as I have IE and thatworks fine. Is it a firewall issue? thanks!

I have new PC, downloaded Firefox and it worked for a time. Installed some updates (?) and now I only get a blank screen. Iknwo the internet works as I have IE and thatworks fine. Is it a firewall issue? thanks!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: