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Why can I no longer send e-mails when using updated firefox 13?

  • 4 amsoshi
  • 9 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga Peter Kessel

bragarlandscaping@sbcglobal.net
bragarlandscaping@sbcglobal.net
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I recently upgraded my Firefox 13 with a supplied and suggested security update. Since the upgrade I have been unable to send outgoing e-mail from my yahoo account. When I click the new e-mail button, or if I want to reply to a received e-mail. A yellow field telling me a plug in is required to operate in a 32 bit mode. When I click the restart button in the yellow field the e-mail system locks up and I cannot compose an e-mail or reply. Prior to updating firefox I received the same message and when I clicked the restart button the e-mail program restarted in a 32 bit mode without problem.

I recently upgraded my Firefox 13 with a supplied and suggested security update. Since the upgrade I have been unable to send outgoing e-mail from my yahoo account. When I click the new e-mail button, or if I want to reply to a received e-mail. A yellow field telling me a plug in is required to operate in a 32 bit mode. When I click the restart button in the yellow field the e-mail system locks up and I cannot compose an e-mail or reply. Prior to updating firefox I received the same message and when I clicked the restart button the e-mail program restarted in a 32 bit mode without problem.

Mafitar da aka zaɓa

You may need to start Firefox in 32 bit mode if a plugin (Silverlight?) is needed that only runs in 32 bit mode.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
Karanta wannan amsa a matsayinta 👍 4

All Replies (4)

philipp
philipp
  • Moderator
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can you try creating a mail with the browserplus plugin from yahoo disabled (you can do that in tools > addons > plugins)?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Zaɓi Mafita

You may need to start Firefox in 32 bit mode if a plugin (Silverlight?) is needed that only runs in 32 bit mode.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
bragarlandscaping@sbcglobal.net
bragarlandscaping@sbcglobal.net Mai mallakar tambaya
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Thank you both for your help. in the end cor-el's solution was easier to implement and solved the problem. I am so grateful for the input.

bigken

Peter Kessel
Peter Kessel
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Cor-el; This solution quickly solved this conflict on my MacBook Pro 10.8.2, Firefox for Mac 17.0 and Yahoo! mail . . . Thank-you for the steps !