We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox tries to save PDF files instead of opening

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga dandelion7

more options

When I click on PDF links Firefox tries to save them instead of opening them. This is so even though in "Options" under "Applications" I have all Adobe files set to "Use Adobe Reader".

When I click on PDF links Firefox tries to save them instead of opening them. This is so even though in "Options" under "Applications" I have all Adobe files set to "Use Adobe Reader".

Mafitar da aka zaɓa

You get the "Open/Save/Cancel" dialog, same as if you selected "Always Ask"?

When Firefox no longer responds to changes in the Application preferences, you sometimes need to reset those preferences, which involves deleting a settings file. This article has the steps for that under the heading "Reset download actions for all file types":

https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Zaɓi Mafita

You get the "Open/Save/Cancel" dialog, same as if you selected "Always Ask"?

When Firefox no longer responds to changes in the Application preferences, you sometimes need to reset those preferences, which involves deleting a settings file. This article has the steps for that under the heading "Reset download actions for all file types":

https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types

more options

Thanks, resetting seems to have done the trick.