Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My epson has stopped printing web pages although the wireless printing works from Word etc. Epson can't help, they say it must be the browser.

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga tmatt95

AnniesP
AnniesP
more options

My Epson px720wd will not print web pages although it prints from the same computer from MS Word etc. I have another printer on the same network that prints everything. Epson are not interested and say I should contact Firefox for a fix. Can anyone help?

My Epson px720wd will not print web pages although it prints from the same computer from MS Word etc. I have another printer on the same network that prints everything. Epson are not interested and say I should contact Firefox for a fix. Can anyone help?

All Replies (1)

tmatt95
tmatt95
more options

Hi AnniesP, Have you tried:

  1. Checking to make sure you ate running the latest version of Firefox by clicking the Firefox button / Help and then about. It will then tell you if you are on the latest version (if not it will do an update). This is probably not the problem but it is always good to run the latest software.
  2. Remove and re install the printer (with all applications closed). When installed, try printing again from Firefox.

Although I have yet to experience my wireless printer deciding which application it wants to print from it occasionally refuses to print at all and I find reinstalling it gets it going again,

Matt