Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

background color changed from white to yellow and =25% changed to %% on email

  • 7 amsoshi
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Matt

more options

I type =25% on my email and sent out, background color changed from white to yellow and =25% changed to %%.

I type =25% on my email and sent out, background color changed from white to yellow and =25% changed to %%.

All Replies (7)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Hi,

I have tried updated the Thunderbird to v. 24.3.0. From Windows 7, Windows 8, Vista 64 bits, different pcs, different accounts, all have the same problem. Not happened when I sent email to gmail, only to Microsoft exg03 email account, I have this problem. I am going to forwarding an email to you later. Thanks.

An gyara daga yjt712

more options

Try leaving a space after the =

Thus: = 25%

Where and when did it change? Did it change inside Thunderbird? Did it change in the Sent folder? Or in a reply to you?

= and % are used in certain types of email encoding; =20% often appears, meaning character 0x20 which is 32 denary or the space character. It is often used where an explicit space would be illegal, and this is common in URLs and other links. I'm thinking that =25% similarly has a special meaning. It shouldn't get decoded, but software is buggy.

I can't reproduce it here, which is why I'm asking about how and when it changes. Where does the Microsoft software come into it?

An gyara daga Zenos

more options

Everything looks find even after sending email on Thunderbird, only when I open the email from the recipient side (I sent email to my exg03 email account for testing), I got the problem. Adding one space after = did not work. = 25% changed to =5%!

An gyara daga yjt712

more options

= 25% = 39% = 40%

put at least 2 spaces after the = can solve the problem.

= 25% = 39% = 40%

An gyara daga yjt712

more options

Convert the message to plain text solve the background color change problem and add 2 spaces after = solve the change =25% to %% problem. But please someone fix the bug. Thanks a lot.

An gyara daga yjt712

more options

I would file a bug, but I just don't have all the details, perhaps you could do it yourself. Bugzilla at https://bugzilla.mozilla.org/