Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thank you, your instructions online to update my Firefox cannot be followed. There is no "About" choice at "Help". I am running Windows 8.1. lyounghhs

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga cor-el

lyounghhs
lyounghhs
more options

I have been all over your web site trying to update Firefox. I am running Windows 8.1. Your instructions say click on the Firefox and go to Help. First of all, I can't click on the fox, I can only click on the words beside it. That takes me to Help, but no "About" appears there as instructed. Bottom line is I cannot find any way to update to your new version. The instructions on your site simply do not match what comes up as an option.

I have been all over your web site trying to update Firefox. I am running Windows 8.1. Your instructions say click on the Firefox and go to Help. First of all, I can't click on the fox, I can only click on the words beside it. That takes me to Help, but no "About" appears there as instructed. Bottom line is I cannot find any way to update to your new version. The instructions on your site simply do not match what comes up as an option.

All Replies (3)

Diego Victor
Diego Victor
more options

Did you try go to Menu bar(Press F10 or Alt to see) >> Help >> About Firefox?

FredMcD
FredMcD
more options

Go to Mozilla.org and get the full installer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the full version of the current Firefox 29.0 release in all languages and for all Operating Systems here: