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Cannot sync with my account in Firefox for Android

  • 3 amsoshi
  • 9 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga philipp

wizrares
wizrares
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I recently downloaded Firefox for Android, and when I try to sync up with my Sync account, I keep getting the "invalid email or password" error. I thought I might have just forgot my password, went to change it, and it says "invalid email". I am logged into my Sync account with that same email as I write this message from my PC, so it can't be invalid. Please advise.

Chris

I recently downloaded Firefox for Android, and when I try to sync up with my Sync account, I keep getting the "invalid email or password" error. I thought I might have just forgot my password, went to change it, and it says "invalid email". I am logged into my Sync account with that same email as I write this message from my PC, so it can't be invalid. Please advise. Chris

All Replies (3)

philipp
philipp
  • Moderator
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hello, when you have just upgraded all your devices to firefox 29 you might have to migrate any priorly created accounts to a new format: Sync your Firefox bookmarks, history, passwords and more

wizrares
wizrares Mai mallakar tambaya
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I have just downloaded Firefox desktop for PC. Is the Google Play version of Firefox up to 29 as well?

philipp
philipp
  • Moderator
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it should be, buy you can check in the firefox menu under settings > mozilla > about firefox.