Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

why is aol.com suddenly not responsive on my Mac running ios 10.9.5v and using Firefox 37.0.1?

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת FredMcD

trezzsc
trezzsc
more options

All of a sudden on my Mac running ios 10.9.5 and using Firefox 37.0.1, I am getting the spinning ball constantly when trying to do anything in aol.com....what is the problem and how can I fix it?

All of a sudden on my Mac running ios 10.9.5 and using Firefox 37.0.1, I am getting the spinning ball constantly when trying to do anything in aol.com....what is the problem and how can I fix it?

כל התגובות (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.