חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Thunderbird suddenly not downloading messages

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת Matt

more options

On October 12th, my TB stopped downloading gmail messages. It has worked for over a year, but has suddenly stopped. TB says it has connected to the account, but it won't download any messages. It will say it is connected for several minutes and then give up without downloading anything.

On October 12th, my TB stopped downloading gmail messages. It has worked for over a year, but has suddenly stopped. TB says it has connected to the account, but it won't download any messages. It will say it is connected for several minutes and then give up without downloading anything.

כל התגובות (1)

more options

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.