חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Deploying Firefox to a computer that has an older version installed

  • 3 תגובות
  • 2 have this problem
  • 16 views
  • תגובה אחרונה מאת Shadow110

more options

I have a user with Firefox v28x installed @ C:\Program Files (x86)\Mozilla Firefox.I deployed Firefox v52.4.1 ESR which installed @ C:\Program Files\Mozilla Firefox. Version 28x @ C:\Program Files (x86)\Mozilla Firefox did NOT uninstall. Version 28x is still listed under Programs and Features.

How can I deploy this version and ensure all older version are uninstalled or at least upgraded?

I also have some users that have Firefox installed @ C:\Users\<username>\AppData\Local\Mozilla Firefox. How can I uninstall that type of a install also to ensure only one version exists?

I have a user with Firefox v28x installed @ C:\Program Files (x86)\Mozilla Firefox.I deployed Firefox v52.4.1 ESR which installed @ C:\Program Files\Mozilla Firefox. Version 28x @ C:\Program Files (x86)\Mozilla Firefox did NOT uninstall. Version 28x is still listed under Programs and Features. How can I deploy this version and ensure all older version are uninstalled or at least upgraded? I also have some users that have Firefox installed @ C:\Users\<username>\AppData\Local\Mozilla Firefox. How can I uninstall that type of a install also to ensure only one version exists?

כל התגובות (3)

more options

So I guess you would want to save their profiles : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data So backup a profile.

So uninstall is first, never install with another version already on especially a real old one. Can install 2 but is not recommended due to the conflicts. Uninstall everything then Delete Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) or with that age could just be Firefox.

C:\Users\<username>\AppData\Local\Mozilla this where the Profiles are stored. Unless all the installed files are there. Still try and remove with Add/Remove Programs first. If that fails rip it out.

Use Microsoft Disk Cleanup and or any other tools you would use. Then do your clean install. https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

more options

I'm working on an enterprise solution for hundreds of computers. I need to automate the process of getting rid of older versions and then installing the latest version.

Does Mozilla provide any type of a solution for this scenario?

more options

So should read : https://www.mozilla.org/en-US/firefox/organizations/ as should sign up for the mailing list and then get support through that. Plus there is the FAQ's

Might want to check answer in this Question : https://support.mozilla.org/en-US/questions/1170412

Deploying Firefox in an enterprise environment https://developer.mozilla.org/en-US/Firefox/Enterprise_deployment

As for uninstalling in mass..... This is old 2007 http://it.toolbox.com/blogs/locutus/remote-removal-upgrade-and-install-firefox-across-a-domain-17044

Might want to check here : Search terms used Firefox silent uninstall https://www.google.ca/search?q=Firefox+silent+uninstall&ie=utf-8&oe=utf-8&gws_rd=cr&dcr=0&ei=2NAEWuOPJs7CjwOirKDgBw

If that does not work, someone else may have the information for you. Will have to wait to see if get a answer.

Please let us know if this solved your issue or if need further assistance.