חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox closing on first startup

  • 3 תגובות
  • 0 have this problem
  • 2 views
  • תגובה אחרונה מאת zeroknight

more options

This has been going on for a while now, since I want to switch from a certain popular browser to Firefox which I have on another computer, I tried to install Firefox Developer Edition first as I just prefer it and it has some features of which I use sometimes.

However, when I tried to open the browser, it shows a window for like a millisecond then closes. I've also tried with a normal install of Firefox and the same thing happens. I've looked into the Profiles and here is what I've found:

A folder called startupCache (empty) And a file called .startup-incomplete (empty)

Here's what I get when I install dev edition and try to run it:

Two folders, one is dev-edition-default, and the other is dev-edition-default-a very big number

I'll provide a screenshot in this post so you understand all the profile folders.

[https://imgur.com/a/PERMib0 https://imgur.com/a/PERMib0 ] https://imgur.com/a/PERMib0 In dev-edition-default I have the same two files/folders as before, and one more: cache2 which contains the following:

A folder called doomed (empty) And a folder called entries (it has files in it)

In the dev-edition-default-verybignumber I have just startupcache and .startup-incomplete.

If anyone has any idea how to fix neither of my Firefoxes stating up, please let me know!

This has been going on for a while now, since I want to switch from a certain popular browser to Firefox which I have on another computer, I tried to install Firefox Developer Edition first as I just prefer it and it has some features of which I use sometimes. However, when I tried to open the browser, it shows a window for like a millisecond then closes. I've also tried with a normal install of Firefox and the same thing happens. I've looked into the Profiles and here is what I've found: A folder called startupCache (empty) And a file called .startup-incomplete (empty) Here's what I get when I install dev edition and try to run it: Two folders, one is dev-edition-default, and the other is dev-edition-default-a very big number I'll provide a screenshot in this post so you understand all the profile folders. [https://imgur.com/a/PERMib0 https://imgur.com/a/PERMib0 ] https://imgur.com/a/PERMib0 In dev-edition-default I have the same two files/folders as before, and one more: cache2 which contains the following: A folder called doomed (empty) And a folder called entries (it has files in it) In the dev-edition-default-verybignumber I have just startupcache and .startup-incomplete. If anyone has any idea how to fix neither of my Firefoxes stating up, please let me know!

פתרון נבחר

Reinstall the Visual C++ Redistributable.

Parental controls in your Microsoft account can block certain browsers from starting. Does it still happen if you rename firefox.exe to something else?

Read this answer in context 👍 1

כל התגובות (3)

more options

פתרון נבחר

Reinstall the Visual C++ Redistributable.

Parental controls in your Microsoft account can block certain browsers from starting. Does it still happen if you rename firefox.exe to something else?

more options

Renaming it seemed to work! Strange since I don't have parental controls enabled, but it works anyways. Thank you very much :)

more options

DRM protected videos won't work with a modified exe filename.

You may have parental controls enabled on your account without knowing it. The web content filtering feature is controlled by the parent account. You can try creating a new account, leave the family group or get the parent account to disable it.