the bookmark dialog box no longer opens when i am trying to add a bookmark.
windows xp pr0 sp3. firefox 3.6.12. the bookmark dialog box disappeared and i can't get it back. i deleted the 2 places files. i checked and they are not read only. thank you in advance
כל התגובות (2)
This issue can be caused by an extension or plugin that isn't working properly.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
thanks. i found the culprit but it is very odd. macafee site adviser has is not new. i have had it for years. but that is the one that seems to have caused the problem. should i try to uninstall it and reinstall a fresh version. i hate to browse without it. is there another i can use instead?
i also found several versions of java console from versions 6.02.20 through 6.02.22. do i really need all of these. if not, should i uninstall or just disable.
thanks susan