We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I cannot complete the update download for some reason. Do I need to open something to allow for the download to complete?

  • 1 תגובה
  • 2 have this problem
  • 1 view
  • תגובה אחרונה מאת cor-el

more options

I try (on several occasions) to connect with the server to download updates, but the "bar" just keeps twirling without success. Consequently, I am unable to get the updates.

I try (on several occasions) to connect with the server to download updates, but the "bar" just keeps twirling without success. Consequently, I am unable to get the updates.

כל התגובות (1)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.