חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

My mac machine has firefox installed and updating is not possible as connecting to the server message comes and updates never occur.

  • 1 תגובה
  • 1 has this problem
  • 2 views
  • תגובה אחרונה מאת cor-el

more options

I get a message that updates are available. When I click to get updates , i get a window that updating firefox and connecting to the update server. Even after long time, the process goes on . Updates never get installed. My version installed is 4.0.1 on Apple Mac Book Pro.

I get a message that updates are available. When I click to get updates , i get a window that updating firefox and connecting to the update server. Even after long time, the process goes on . Updates never get installed. My version installed is 4.0.1 on Apple Mac Book Pro.

כל התגובות (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.