Prior to downloading the latest version of Firefox, we were able to access the code-changing service via the orange button in the top left corner of the screen. The latest version has done away with that orange button and its associated drop-down menu, wherein we used to be able to change the transmission code of incoming emails to Unicode. How can we change the codes now? It is very disappointing that you make stupid changes without any notification. What was wrong with the old orange button, that it HAD to be changed? It appears that some ignorant newbie, who is unaware of what is really going on decides to make a name for himself, making cosmetic changes – simply for the sake of making changes!!! Whenever changes are made, they firstly should be absolutely necessary; and secondly your users should be notified of the implications of any changes. The current disregard of customers is just not good enough!!! Since the loss of the orange button, we have been forced to perform the tedious, time-consuming task of editing each email which is to be stored, removing all the ASCI-type codes from the text. Previously, Firefox altered the transmission code on request – MUCH simpler & MUCH quicker & MUCH more convenient!!! How are we supposed to get Firefox to do the change?? Pray tell.