Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to fix error: checking mail server capabilities

  • 3 प्रत्युत्तर
  • 4
  • 2 views
  • के द्वारा अंतिम प्रतियुतर christ1

Lee S
Lee S
more options

using windows 10 with thunderbird as the default email client. Opened computer this morning and there were no new messages (usually 20-25 overnight). Clicked on Get Mail and message at the bottom of the page was: Checking mail server capabilities. Rebooted computer, same message. Restarted Thunderbird with no add-ins active. Same error message.  ???

using windows 10 with thunderbird as the default email client. Opened computer this morning and there were no new messages (usually 20-25 overnight). Clicked on Get Mail and message at the bottom of the page was: Checking mail server capabilities. Rebooted computer, same message. Restarted Thunderbird with no add-ins active. Same error message. ???

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Talk to your email provider, they may have a problem.

Lee S
Lee S प्रश्नकर्ता
more options

I can access my email through webmail on my ISP's server without any problem. Can't see why Thunderbird has a problem connecting as well.

christ1
christ1
  • Top 25 Contributor
more options

Webmail infrastructure is independent from POP/IMAP/SMTP servers. Therefore, if webmail works, this is no indication that there are no other problems.