We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to move a message from Inbox to another folder the move menu item does not expand to show folder list (shown in folder pane), only a tiny square.

  • 3 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Toad-Hall

more options

Previously, when I wanted to move/copy a message from one folder to another I right clicked on the message title in the list and from the pop-up menu selected Move/Copy and its arrowhead which then expanded to show my available folders. Now, in Thunderbird 45, running on a Windows PC, the pop-up menu appears ok but it does not expand to show the folders. Instead, a tiny empty square appears at the edge of the menu frame, at the Move/Copy line (the same happens if I use the menu bar Message item). Hitting that square with either mouse button has no effect. Is there some setting I haven't noticed or too many folders (though I haven't added any lately) or what? Dragging and dropping works fine but I'd like to use menus.

Previously, when I wanted to move/copy a message from one folder to another I right clicked on the message title in the list and from the pop-up menu selected Move/Copy and its arrowhead which then expanded to show my available folders. Now, in Thunderbird 45, running on a Windows PC, the pop-up menu appears ok but it does not expand to show the folders. Instead, a tiny empty square appears at the edge of the menu frame, at the Move/Copy line (the same happens if I use the menu bar Message item). Hitting that square with either mouse button has no effect. Is there some setting I haven't noticed or too many folders (though I haven't added any lately) or what? Dragging and dropping works fine but I'd like to use menus.

चुने गए समाधान

Thanks for the feedback. Good to hear all is now ok.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (3)

more options

Do you have the same issue if you start Thunderbird in Safe Mode?

In Thunderbird 'Help' > 'restart with addons disabled'

more options

It didn't occur to me to try Safe Mode. Thanks for the tip. The problem, however, disappeared when I updated Thunderbird to the latest version 45.4.0. I suspect that the update before that caused the problem.

more options

चयनित समाधान

Thanks for the feedback. Good to hear all is now ok.