We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I deleted Firefox and profile on my Mac Pro and new install won't work since there is no profile.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

mbjd
mbjd
more options

Could not install a new Firefox update as error message said another version of Firefox was running. So I deleted Firefox, downloaded it, and still got the same error message. So I deleted Firefox and the profile folders. I downloaded a new Firefox and it won't open as it can't find a profile. If all is gone, shouldn't Firefox create a new profile when it is downloaded?

Could not install a new Firefox update as error message said another version of Firefox was running. So I deleted Firefox, downloaded it, and still got the same error message. So I deleted Firefox and the profile folders. I downloaded a new Firefox and it won't open as it can't find a profile. If all is gone, shouldn't Firefox create a new profile when it is downloaded?

All Replies (1)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible