We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I inadvertantly set up a third party password manager, that I have sinced deleted, but now Firefox will not allow me to use its password manager? Now what?

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Scribe

more options

When installing another program, a password manager was also installed. I think it was called TrueKey. Previously, I had Firefox remember log-ins and passwords and it was working fine. But I thought I would give this new program a spin. I ended up not liking it and deleted the program.

Apparently, during install this new progam turned off Firefox remembering passwords. Now, after deleting the program, I can not turn the pasword remembering back on in Firefox. Is there a solution?

When installing another program, a password manager was also installed. I think it was called TrueKey. Previously, I had Firefox remember log-ins and passwords and it was working fine. But I thought I would give this new program a spin. I ended up not liking it and deleted the program. Apparently, during install this new progam turned off Firefox remembering passwords. Now, after deleting the program, I can not turn the pasword remembering back on in Firefox. Is there a solution?

All Replies (3)

more options
I can not turn the pasword remembering back on in Firefox.

What prevents you from doing so?

more options

I go to Options, then Security and check the block to remember logins. There is no option to save, so I close the window/browser. The next time I go to Firefox, I repeat the options, then security and the block is not checked.

more options

Hi, right click the Start button on your PC > Control Panel > Programs, and uninstall it if it's there.

Another thing you can do, is to search in your PC's search box.

You can also check your Firefox Desktop shortcut for corruption: Right click on it > Properties, and in Target, make sure there is no sign of TrueKey. If there is, delete that part of it. Or if it's easier, you can just delete it and recreate a new shortcut. More: Wrong home page opens when I start Firefox - How to fix.

In Firefox, open the Add-ons Manager (Ctrl+Shift+A) > Extensions/Plugins and remove it if there, then restart FF.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!